Terms & Conditions

By placing an order with The Threader, you agree to our terms. All orders must be paid in full before production or shipping. Once payment is received, we begin production—standard turnaround is 7–10 business days. Due to the custom nature of our work, all sales are final. Refunds or replacements are only issued if there’s an error on our part, reported within 7 days of delivery. Customers are responsible for ensuring all artwork and order details are accurate and properly licensed. The Threader is not responsible for delays or issues caused by shipping carriers. These terms are governed by the laws of Colorado.